IT SYSTEMS · CLOUD · SECURITY

Finesse
Delmonte

Systems engineer delivering reliable Microsoft cloud, identity, security, and infrastructure solutions across complex managed-service environments.

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01 / EXPERIENCE

Engineering across cloud, security, and infrastructure.

Remote, NY

Remote Systems Engineer

Infinity Inc. — Managed Service Provider

  • Resolves escalated Microsoft 365, Azure, security, networking, and infrastructure issues across multiple client environments.
  • Serves as a client-facing technical lead for Microsoft 365 and infrastructure projects, translating requirements into practical solutions.
  • Administers Entra ID, MFA, Conditional Access, Huntress MDR/EDR, and Microsoft Purview for identity, endpoint security, and compliance.
  • Supports Azure Virtual Desktop environments with Nerdio and PowerShell to automate administration and troubleshooting.
  • Plans infrastructure upgrades, coordinates third-party vendors, mentors technical staff, and participates in after-hours incident response.
New York, NY

Systems Engineer

Cohere Cyber Secure — Managed Service Provider

  • Delivered client-facing engineering and consulting across managed-service environments, handling projects, incidents, and escalations.
  • Assisted with migrations from on-premises Exchange to Exchange Online and from Microsoft file servers to SharePoint Online.
  • Monitored server, network, and backup logs to proactively identify and resolve infrastructure issues.
  • Supported disaster recovery and business continuity through backup configuration, restoration, recovery testing, and reliability assessments.
  • Led office relocation projects and deployed servers, switches, firewalls, VPNs, wireless infrastructure, VoIP, and network equipment.
  • Provided onsite and remote support, end-user training, and recommendations to improve client technology operations.

02 / EXPERTISE

Technical depth, translated into practical outcomes.

01

Microsoft cloud & identity

Microsoft 365 administration, Entra ID, Exchange Online, SharePoint Online, MFA, and Conditional Access across multi-client environments.

02

Azure & virtual desktops

Azure infrastructure support, managed Azure Virtual Desktop environments, Nerdio administration, and PowerShell-based automation.

03

Security & compliance

Identity and endpoint protection with Huntress MDR/EDR, Microsoft Purview, access controls, incident response, and recovery planning.

04

Infrastructure operations

Servers, switches, firewalls, VPNs, wireless, VoIP, backups, vendor coordination, migrations, and office relocation delivery.

05

Service delivery

Patient communication with technical and non-technical users, precise ConnectWise Manage documentation, mentoring, and client-facing project leadership.

Microsoft 365AzureEntra IDPowerShellNerdioHuntressPurviewConnectWiseExchange OnlineSharePoint Online

03 / CREDENTIALS

A strong technical foundation.

Microsoft Azure Administrator Associate (AZ-104)CERTIFIED
CompTIA Security+CERTIFIED
CompTIA A+CERTIFIED

Let’s solve the next hard problem.

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Finesse.Delmonte21@gmail.com 1
Otsego County, NY
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